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Terms&Conditions
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1. ABOUT THESE TERMS
1.1 These are the terms and conditions (“Terms”) on which we supply a service to you, whether these are goods or services.
1.2 Please read these Terms carefully before signing up for membership or purchasing any products from us. By signing up for membership, or by purchasing any products from us, you are confirming that you have read these Terms and agree to be bound by them.
2. INFORMATION ABOUT US
2.1 Sands Studio having its principal place of business at Kingdom of Saudi Arabia and registered 3581 Al Riyadh 28287-12324 Commercial Registrar Office under No. 1010935854.
2.2 You can contact us by emailing us at info@Sands.studio or by calling us on +966 505571570
3. REGISTRATION INFORMATION
3.1 Registration is subject to these Terms as amended from time to time. You can register to use our services on our website http://www.sandsstudio.org or our App Sands Studio. Registration is an offer to us to become a member of SANDS studio subject to these Terms. We reserve the right to refuse to register any given application for registration.
3.2 In order to register for use of our services you must be 18 years of age or older, or between the ages of 14-17 with parental consent. Under 18 can only make an application to register at our studio premises in the presence of their parent/guardian, who shall be required to agree to be responsible for payment of any fees on behalf of the minor.
3.3 You must ensure that all the information provided to us on registration is true and accurate and you are responsible for advising us of any changes to your personal information.
4. MEMBERSHIP TYPES AND PAYMENT
4.1 All our classes are booked using a pre-paid class pass . We offer two different membership options to acquire Class Passes:
4.1.1 a monthly membership with no setup fees, which entitles you to a fixed amount of Class Passes during the contract term. Class Passes will be allocated monthly and must be used within each month period as any unused Class Passes will NOT carry over to the following month; and
4.2 Class Passes and can be purchased: (i) online via our website; (ii) in person at our studio premises.
4.3 Without prejudice to the validity of Class Passes or memberships already purchased, we reserve the right to change prices for our products from time to time without notice.
5. CLASS BOOKING AND CANCELLATION
5.1 Members can access our class timetable and classes can be booked:(ii) via our mobile app; or (iii) in person at our studio premises. Members can only book a class if their account has valid Class Passes on it.
5.2 You may cancel your booking to a class, without forfeiting your class pass, no later than 6 hours before the scheduled class time. Cancellation of a booking less than 6 hours before the scheduled class time will result in forfeiting the Class Pass used for the booking. If you are part of an Unlimited membership you will be band from booking your classes through the app.
5.3 Members are asked to arrive at least 5 minutes prior to class start times and must check-in in person. Failure to do so may result in losing your place in the class.
5.4 If you are late for a booked class you will be refused entry to your class and the Class Pass used for the booking will be forfeited. If you are part of an Unlimited membership you will beband from booking your classes through the app for any No show.
5.6 Our studio premises are located at Hittin , Prince Mohemmed Bin Salman Road.. Full details of normal opening hours are available on our website. We reserve the right to vary opening hours, remove access of equipment or to close certain areas of our facility from time to time without notice.
6. HEALTH AND WELLBEING
6.1 Our classes involve intense physical exercise. By agreeing to these Terms you hereby confirm that you have no health problems which may affect your participation in any of our classes.
6.2 Prior to using our services or attending any classes you (and in the case of members under the age of 18, additionally your parent/guardian on your behalf) must:
6.2.1 complete a physical activity readiness questionnaire (PAR-Q) ;
6.2.2 inform us of any health conditions or changes to your health, now and ongoing, which might affect your ability to exercise safely and with minimal risk of injury;
6.2.3 provide us with further medical information form a practitioner in the event we require such further medical information; and
6.2.4 sign a waiver of liability in the form required by us. We advise you arrive for your first class no less than 15 minutes before it starts to deal with these matters.
6.3 You must wear appropriate clothing and footwear for the relevant class activity and you should not wear any jewellery or accessories.
6.4 Smoking, vaping is not permitted in our premises.
6.5 You must follow the instructions of your class instructor at all times.
6.6 Our instructors are not medically trained and therefore not qualified to assess whether any member is in a suitable physical condition to undertake a class.
6.7 We reserve the right to refuse access to any member if, in our sole absolute discretion, we consider that the health of the individual concerned may be endangered by participating in the relevant activity.
6.8 Members who suffer an accident or injury while in class must report the accident or injury and the circumstances in which it occurred to one of our staff or personnel immediately following the accident or injury.
7. REFUND POLICY
7.1 Subject to any statutory rights of cancellation purchased Class Passes and memberships are non-refundable and non-transferable, unless otherwise stated in these Terms.
7.2 If your health condition does not let you participate in our classes we will offer you a refund for your unused Class Passes. Valid documentation from a medical professional will be required as proof.
8.LIABILITY
8.1 Nothing set out herein excludes our liability for (i) death or personal injury caused by our negligence or wilful default; (ii) any fraudulent pre-contractual misrepresentations made by us which you can show to have relied on; and (iii) any other liability which by law cannot be excluded.
8.2 You understand that there are inherent risks in participating in a programme of strenuous exercise and that if you sustain or claim to sustain any injury while participating in our classes, you acknowledge that we nor our staff or personnel are responsible save where such injury is caused by any reason specified in clause 8.1 above.
8.3 We, our staff and our personnel cannot be held liable in any way for undeclared or unknown medical conditions or undeclared or unknown allergies.
8.4 We shall not be liable for any consequential or indirect loss whatsoever, including any loss of profits, revenues, business or anticipated savings.
8.5 We shall not be liable for delay in performing our obligation or for failure to perform our obligations if the delay or failure results from circumstances beyond our reasonable control and not attributable to our wilful act, neglect or failure to take reasonable precautions including without limitation act of God, or governmental act, flood, fire, explosion, accident, war, civil commotion, or industrial dispute of another party.
8.6 We will not accept any liability for any damage or loss to your personal property, whether within a locker or otherwise, brought into our studio premises or any of our classes.
9. DATA PROTECTION
9.1 By agreeing to these Terms you confirm that you have read and understood the Privacy Notice and give express consent to our acquisition, processing and storage of your personal data as set out in it, subject always to your statutory right to withdraw or vary your consent.
10. GENERAL
10.1 All notices given by you to us must be given by email o. We may give notice to you at either the email or postal address you provide to us when completing your registration.
10.2 Each sub-clause of these Terms operates separately. If any court or relevant authority decides that any of them are unlawful, the remaining sub-clauses will remain in full force and effect.
10.3 If we do not insist immediately that you do anything you are required to do under these Terms, or if we delay in taking steps against you in respect of you breaking this contract, that will not mean that you do not have to do those things and it will not prevent us taking steps against you at a later date.
10.4 We may assign the benefit of these Terms and our rights hereunder to a third party on notice to you (or in the case of a member under the age of 18, your parent/guardian). You shall not be entitled to assign, transfer, mortgage, charge, sub-contract, or deal in any other way with any of your rights or obligations under these Terms.
10.5 These Terms and any dispute or claim arising out of or in connection with them or subject matter or formation (including non-contractual disputes or claims) shall be governed by English and arabic law. Each party to these Terms irrevocably agrees that the Courts of Saudi Arabia shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with these Terms or their subject matter or formation (including non-contractual disputes or claims).
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